Privacy Policy

Rachel Zeitlin Ltd Privacy Policy

This privacy policy (this “Policy”) explains how personal information is collected, used and disclosed by Rachel Zeitlin Ltd. This policy applies to visitors and users (individually, “you”) of Rachel London websites and e-commerce platform. By visiting or using this site, to the extent permitted by applicable law, you are consenting to us gathering and processing information about you in accordance with this policy, although consent may not be required for all of the elements described.


Information we collect:

We may collect your information in connection with your registration, use, purchase or inquiries on or about the sites that link to this policy. By visiting we may collect the following categories of personal information (“personal information”) you provide to us; name, email address, postal address, phone number (including your mobile phone number); billing information, demographics, account settings & passwords. Information is collected in several ways, when you place an order, buy a gift voucher or register for a service. By registering, you are consenting to the collection of your personal data.


How we used your information

We may use your information to provide services, respond to and fulfil orders. We may use information for the following purposes to; provide you with the order in which you shop via the website, services and products, notifying you of order delivery and stock, to communicate with you regarding your order, account, service or product, communication with you regarding special offers and other marketing communications; operate and improve our service or site; process and authenticate your credit or debit card information.

If you do not provide us with certain aspects of your information, we may not be able to fulfil the requested purpose of collection such as respond to your queries or provide details of your order or purchase.


How we share your information

Rachel Zeitlin Ltd recognises the importance of protecting the privacy of our clients’ personal and financial information. Your information will not be sold, or passed on to any other third company, individual or third party outside of Rachel Zeitlin Ltd.


Security of your information

We maintain commercially reasonable technical, administrative and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration and destruction. When your credit or debit card information is being transmitted to our site, it will be protected by cryptographic protocols. To be clear, Rachel Zeitlin Ltd does not itself store your credit or debit card information and we do not have direct control over or responsibility for your credit or debit card information. We use partners to process your credit card information. Our contracts with such partners that receive your credit or debit card account information require them to keep it secure and confidential.

We cannot guarantee that transmissions of your credit or debit card account information or your other information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by our partners. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission or other causes beyond our control. You play an important role in keeping your information secure. You should not share your username, password, or other security information for your account with anyone. If you have any reason to believe that your interaction is no longer secure, please contact us immediately as detailed in the Contact Us Section.

We may transfer your information outside of your home country, this is done to protect your information, any such international transfers will be made in accordance with applicable law.

Email. If you do not want to receive marketing or promotional emails from Rachel Zeitlin Ltd, click on the unsubscribe link in the email to unsubscribe and opt-out of email marketing communications.


Contact Us: If you have any questions about this policy or information we have collected, please contact us by email at –